{"id":25379,"date":"2024-06-28T09:00:00","date_gmt":"2024-06-28T06:00:00","guid":{"rendered":"https:\/\/rockvell.com\/?p=25379"},"modified":"2024-06-28T16:08:52","modified_gmt":"2024-06-28T13:08:52","slug":"azercell-in-must%c9%99ri-m%c9%99mnuniyy%c9%99ti-uzr%c9%99-sertifikasiyasi-ugurla-yenil%c9%99nib","status":"publish","type":"post","link":"https:\/\/rockvell.com\/?p=25379","title":{"rendered":"Azercell-in m\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259ti \u00fczr\u0259 sertifikasiyas\u0131 u\u011furla yenil\u0259nib"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>Azercell-in m\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259ti \u00fczr\u0259 sertifikasiyas\u0131 u\u011furla yenil\u0259nib<\/strong><\/p>\n\n\n\n<p><strong><em>Lider mobil operator ISO 10002:2018 Keyfiyy\u0259tin \u0130dar\u0259 Olunmas\u0131 \/M\u00fc\u015ft\u0259ri M\u0259mnuniyy\u0259ti \/M\u00fc\u0259ssis\u0259l\u0259rd\u0259 \u015eikay\u0259tl\u0259r\u0259 Bax\u0131lmas\u0131 standart\u0131na uy\u011funluq sertifikat\u0131 \u0259ld\u0259 edib<\/em><\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/rockvell.com\/wp-content\/uploads\/2024\/01\/Azercell-loqo-600x400-1.jpg\" alt=\"\" class=\"wp-image-20370\" style=\"width:363px;height:auto\" srcset=\"https:\/\/rockvell.com\/wp-content\/uploads\/2024\/01\/Azercell-loqo-600x400-1.jpg 600w, https:\/\/rockvell.com\/wp-content\/uploads\/2024\/01\/Azercell-loqo-600x400-1-300x200.jpg 300w, https:\/\/rockvell.com\/wp-content\/uploads\/2024\/01\/Azercell-loqo-600x400-1-360x240.jpg 360w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n\n\n<p>Abun\u0259\u00e7il\u0259rin\u0259 \u0259n yax\u015f\u0131 m\u00fc\u015ft\u0259ri t\u0259cr\u00fcb\u0259si t\u0259qdim etm\u0259yi h\u0259d\u0259fl\u0259y\u0259n &nbsp;\u201cAzercell Telekom\u201d MMC n\u00f6vb\u0259ti d\u0259f\u0259 ISO 10002:2018 Keyfiyy\u0259tin \u0130dar\u0259 Olunmas\u0131 \/M\u00fc\u015ft\u0259ri M\u0259mnuniyy\u0259ti \/M\u00fc\u0259ssis\u0259l\u0259rd\u0259 \u015eikay\u0259tl\u0259r\u0259 Bax\u0131lmas\u0131 standart\u0131na uy\u011funluq \u00fczr\u0259 resertifikasiya m\u0259rh\u0259l\u0259sind\u0259n m\u00fcv\u0259ff\u0259qiyy\u0259tl\u0259 ke\u00e7ib. Keyfiyy\u0259t auditi \u201cT\u00dcV AUSTRIA AZ\u018fRBAYCAN\u201d MMC t\u0259r\u0259find\u0259n apar\u0131l\u0131b.<\/p>\n\n\n\n<p>Standart m\u00fc\u015ft\u0259ri \u015fikay\u0259tl\u0259rinin qeyd\u0259 al\u0131nmas\u0131, vaxtl\u0131-vaxt\u0131nda cavabland\u0131r\u0131lmas\u0131 v\u0259 h\u0259ll olunmas\u0131 prosesini qiym\u0259tl\u0259ndirir. Uy\u011funluq sertifikat\u0131 m\u00fc\u015ft\u0259ril\u0259r t\u0259r\u0259find\u0259n ir\u0259li s\u00fcr\u00fcl\u0259n b\u00fct\u00fcn t\u0259klif v\u0259 \u015f\u0259rhl\u0259rin diqq\u0259tl\u0259 ara\u015fd\u0131r\u0131lmas\u0131n\u0131, el\u0259c\u0259 d\u0259 \u015fikay\u0259tl\u0259r\u0259 bax\u0131lmas\u0131 prosesinin davaml\u0131 t\u0259hlilini t\u0259min ed\u0259n \u015firk\u0259tl\u0259r\u0259 verilir. H\u0259m\u00e7inin m\u00fc\u015ft\u0259ril\u0259rl\u0259 i\u015f \u00fczr\u0259 cavabdeh olan \u0259m\u0259kda\u015flar\u0131n professional inki\u015faf\u0131 \u00fc\u00e7\u00fcn laz\u0131mi \u015f\u0259raitin yarad\u0131lmas\u0131 da diqq\u0259t m\u0259rk\u0259zind\u0259 saxlan\u0131l\u0131r.<\/p>\n\n\n\n<p>Azercell ilk d\u0259f\u0259 bu sertifikat\u0131 2011-ci ild\u0259 \u0259ld\u0259 edib. Xat\u0131rladaq ki, m\u0259hz Azercell \u00f6lk\u0259d\u0259 birinci 24\/7 rejimind\u0259 f\u0259aliyy\u0259t g\u00f6st\u0259r\u0259n Telefon M\u0259rk\u0259zini v\u0259 onlayn m\u00fc\u015ft\u0259ri xidm\u0259tl\u0259rini i\u015f\u0259 sal\u0131b. Abun\u0259\u00e7il\u0259rin\u0259 r\u0259q\u0259msal kanallar vasit\u0259sil\u0259 d\u0259 fasil\u0259siz xidm\u0259t g\u00f6st\u0259r\u0259n lider mobil operator &nbsp;Facebook,&nbsp;Instagram, Twitter, LinkedIn v\u0259 YouTube platformalar\u0131 \u00fcz\u0259rind\u0259n d\u0259 m\u00fc\u015ft\u0259ri sor\u011fular\u0131n\u0131 cavablay\u0131r.<\/p>\n\n\n\n<p>Eyni zamanda, \u00f6t\u0259n il \u015firk\u0259t m\u00fc\u015ft\u0259ri xidm\u0259tl\u0259ri sah\u0259sind\u0259 \u00f6n\u0259mli texnoloji yeniliy\u0259 d\u0259 imza at\u0131b. Az\u0259rbaycan dilind\u0259 tam spektr xidm\u0259ti g\u00f6st\u0259r\u0259n s\u00fcni z\u0259ka \u0259sasl\u0131 ilk virtual assistenti \u2013 \u201cAicell\u201di istifad\u0259y\u0259 ver\u0259n Azercell abun\u0259\u00e7i sor\u011fular\u0131n\u0131n daha operativ \u015f\u0259kild\u0259 emal edilm\u0259sin\u0259 nail olub.<\/p>\n\n\n\n<p>Yuxar\u0131da ad\u0131 \u00e7\u0259kil\u0259n t\u0259dbirl\u0259rin n\u0259tic\u0259si olaraq 2023-c\u00fc il \u0259rzind\u0259 Azercell-in \u018flaq\u0259 M\u0259rk\u0259zinin M\u00fc\u015ft\u0259ri M\u0259mnuniyy\u0259ti indeksi 94,9%-\u0259 \u00e7at\u0131b ( d\u00fcnya standartlar\u0131na \u0259sas\u0259n 85%-d\u0259n yuxar\u0131 olan n\u0259tic\u0259 art\u0131q \u00e7ox y\u00fcks\u0259k g\u00f6st\u0259rici kimi hesab olunur).&nbsp;<\/p>\n\n\n\n<p>Azercell-in Telefon M\u0259rk\u0259zi il\u0259 7\/24 rejimind\u0259 \u00e7al\u0131\u015fan *1111 q\u0131sa n\u00f6mr\u0259si, el\u0259c\u0259 d\u0259&nbsp; 012-4904949 (Fakturas\u0131z X\u0259tt abun\u0259\u00e7il\u0259r \u00fc\u00e7\u00fcn) v\u0259 012-4905252 (Faktural\u0131 X\u0259tt abun\u0259\u00e7il\u0259r \u00fc\u00e7\u00fcn)&nbsp; \u015f\u0259h\u0259r n\u00f6mr\u0259l\u0259ri vasit\u0259sil\u0259, h\u0259m\u00e7inin Kabinetim t\u0259tbiqi \u00fcz\u0259rind\u0259n onlayn \u0259laq\u0259 saxlamaq m\u00fcmk\u00fcnd\u00fcr.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Azercell-in m\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259ti \u00fczr\u0259 sertifikasiyas\u0131 u\u011furla yenil\u0259nib Lider mobil operator ISO 10002:2018 Keyfiyy\u0259tin \u0130dar\u0259 Olunmas\u0131 \/M\u00fc\u015ft\u0259ri M\u0259mnuniyy\u0259ti \/M\u00fc\u0259ssis\u0259l\u0259rd\u0259 \u015eikay\u0259tl\u0259r\u0259 Bax\u0131lmas\u0131 standart\u0131na uy\u011funluq sertifikat\u0131 \u0259ld\u0259 edib. Abun\u0259\u00e7il\u0259rin\u0259 \u0259n yax\u015f\u0131 m\u00fc\u015ft\u0259ri t\u0259cr\u00fcb\u0259si t\u0259qdim etm\u0259yi h\u0259d\u0259fl\u0259y\u0259n &nbsp;\u201cAzercell Telekom\u201d&#8230;<\/p>\n","protected":false},"author":2,"featured_media":22334,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25379"}],"collection":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25379"}],"version-history":[{"count":1,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25379\/revisions"}],"predecessor-version":[{"id":25380,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25379\/revisions\/25380"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/media\/22334"}],"wp:attachment":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}