{"id":25720,"date":"2024-07-09T07:00:00","date_gmt":"2024-07-09T04:00:00","guid":{"rendered":"https:\/\/rockvell.com\/?p=25720"},"modified":"2024-07-09T16:36:16","modified_gmt":"2024-07-09T13:36:16","slug":"azercell-in-telefon-m%c9%99rk%c9%99zi-ilk-yarim-ild%c9%99-3-milyon-z%c9%99ng-q%c9%99bul-edib","status":"publish","type":"post","link":"https:\/\/rockvell.com\/?p=25720","title":{"rendered":"Azercell-in Telefon M\u0259rk\u0259zi ilk yar\u0131m ild\u0259 3 milyon z\u0259ng q\u0259bul edib"},"content":{"rendered":"\n

Azercell-in Telefon M\u0259rk\u0259zi ilk yar\u0131m ild\u0259 3 milyon z\u0259ng q\u0259bul edib<\/strong><\/p>\n\n\n\n

\u201cBa\u011flant\u0131n\u0131 asanla\u015fd\u0131r\u0131r, h\u0259yat\u0131 daha dol\u011fun edirik\u201d strateji m\u0259qs\u0259din\u0259 sadiq qalan lider mobil operator daxil olan m\u00fcraci\u0259tl\u0259ri operativ v\u0259 effektiv \u015f\u0259kild\u0259 cavabland\u0131rma\u011fa v\u0259 m\u00fc\u015ft\u0259ril\u0259r\u0259 \u0259l\u00e7atan olma\u011fa davam edir<\/em><\/strong><\/p>\n\n\n\n

2024-c\u00fc ilin ilk yar\u0131s\u0131nda Azercell-in Telefon M\u0259rk\u0259zi 3 milyon z\u0259ng q\u0259bul edib. Daxil olan m\u00fcraci\u0259tl\u0259r ortalama 2 d\u0259qiq\u0259 30 saniy\u0259 \u0259rzind\u0259 cavabland\u0131r\u0131l\u0131b. Bu da q\u0259bul edilmi\u015f beyn\u0259lxalq standart – 6-7 d\u0259qiq\u0259 il\u0259 m\u00fcqayis\u0259d\u0259 y\u00fcks\u0259k g\u00f6st\u0259ricidir. Z\u0259ngl\u0259rin m\u0259zmunu internet paketl\u0259ri, n\u00f6mr\u0259 il\u0259 ba\u011fl\u0131 \u0259m\u0259liyyatlar, tarif v\u0259 m\u00fc\u015ft\u0259r\u0259k xidm\u0259tl\u0259r\u0259 dair m\u0259lumatlar, balans v\u0259 \u00f6d\u0259m\u0259 m\u0259s\u0259l\u0259l\u0259ri il\u0259 \u0259laq\u0259dar olub.<\/p>\n\n\n

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Qeyd olunan m\u00fcdd\u0259td\u0259 Azercell-in Onlayn M\u00fc\u015ft\u0259ri Xidm\u0259tl\u0259rin\u0259 450 min\u0259 yax\u0131n m\u00fcraci\u0259t  daxil olub. Lider mobil operatorun r\u0259smi \u201cFacebook\u201d, \u201cInstagram\u201d, \u201cLinkedin\u201d, \u201cTwitter\u201d v\u0259 \u201cYouTube\u201d s\u0259hif\u0259l\u0259ri \u00fcz\u0259rind\u0259n is\u0259 256 min\u0259 yax\u0131n m\u00fcraci\u0259t cavabland\u0131r\u0131l\u0131b.<\/p>\n\n\n\n

Xat\u0131rladaq ki, Azercell \u00f6lk\u0259d\u0259 24\/7 rejimind\u0259 f\u0259aliyy\u0259t g\u00f6st\u0259r\u0259n Telefon M\u0259rk\u0259zini v\u0259 Onlayn M\u00fc\u015ft\u0259ri Xidm\u0259tl\u0259rini t\u0259klif ed\u0259n ilk mobil operatordur.  <\/p>\n\n\n\n

\u00d6t\u0259n ilin noyabr ay\u0131nda Az\u0259rbaycan dilind\u0259 tam spektr xidm\u0259t g\u00f6st\u0259rm\u0259y\u0259 ba\u015flayan s\u00fcni z\u0259ka \u0259sasl\u0131 ilk virtual assistent \u201cAicell\u201d d\u0259 art\u0131q m\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259tini qazan\u0131b. Abun\u0259\u00e7il\u0259ri Telefon M\u0259rk\u0259zin\u0259 y\u00f6nl\u0259ndirm\u0259d\u0259n bir \u00e7ox servisi d\u0259rhal \u00f6z\u00fc h\u0259yata ke\u00e7ir\u0259n \u201cAiCell\u201d z\u0259ngl\u0259rin 11%-ni  cavabland\u0131r\u0131b. \u00d6z n\u00f6vb\u0259sind\u0259 M\u0259rk\u0259z\u0259 m\u00fcraci\u0259t etmi\u015f m\u00fc\u015ft\u0259ril\u0259rin 72%-i suallar\u0131n\u0131n cavabland\u0131r\u0131lmas\u0131 \u00fc\u00e7\u00fcn \u201cAicell\u201di t\u0259rcih edibl\u0259r v\u0259 bot abun\u0259\u00e7il\u0259rin ist\u0259kl\u0259rini 95% tam d\u00fczg\u00fcn \u015f\u0259kild\u0259 anlayaraq onlara m\u00fcvafiq xidm\u0259t g\u00f6st\u0259rib. Haz\u0131rda 10 istiqam\u0259td\u0259 xidm\u0259t g\u00f6st\u0259r\u0259n \u201cAicell\u201d m\u0259lumatland\u0131rma, aktivl\u0259\u015fdirm\u0259 v\u0259 deaktivl\u0259\u015fdirm\u0259 il\u0259 yana\u015f\u0131, h\u0259m d\u0259 abun\u0259\u00e7il\u0259r\u0259 diaqnostika xidm\u0259tl\u0259ri g\u00f6st\u0259rir.<\/p>\n\n\n\n

2024-c\u00fc ilin ilk yar\u0131m ilind\u0259 Azercell-in Telefon M\u0259rk\u0259zinin m\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259ti indeksi  q\u0259bul edilmi\u015f beyn\u0259lxalq standart\u0131 (85%) ke\u00e7\u0259r\u0259k y\u00fcks\u0259k g\u00f6st\u0259riciy\u0259 – 95%-\u0259 \u00e7at\u0131b.<\/p>\n\n\n\n

Telefon M\u0259rk\u0259zi bu ild\u0259n etibar\u0259n h\u0259m d\u0259 t\u0259klif etdiyi xidm\u0259tl\u0259rin siyah\u0131s\u0131n\u0131 geni\u015fl\u0259ndir\u0259r\u0259k xidm\u0259t sat\u0131\u015f\u0131n\u0131 da h\u0259yata ke\u00e7irm\u0259y\u0259 ba\u015flay\u0131b.<\/p>\n\n\n\n

Azercell-in t\u0259qdim etdiyi xidm\u0259tin y\u00fcks\u0259k keyfiyy\u0259tinin daha bir g\u00f6st\u0259ricisi lider mobil operatorun \u0259ld\u0259 etdiyi beyn\u0259lxalq uy\u011funluq sertifikat\u0131d\u0131r. Cari ilin mart ay\u0131nda \u201cT\u00dcV Austria Az\u0259rbaycan\u201d MMC t\u0259r\u0259find\u0259n h\u0259yata ke\u00e7iril\u0259n keyfiyy\u0259t auditinin n\u0259tic\u0259si olaraq, Azercell ISO 10002:2018 (Keyfiyy\u0259tin idar\u0259 olunmas\u0131 \u2014 M\u00fc\u015ft\u0259ri m\u0259mnuniyy\u0259ti \u2013 M\u00fc\u0259ssis\u0259l\u0259rd\u0259 \u015fikay\u0259tl\u0259r\u0259 bax\u0131lmas\u0131na dair t\u0259limatlar) beyn\u0259lxalq standart\u0131na uy\u011funluq sertifikat\u0131na layiq g\u00f6r\u00fcl\u00fcb. Uy\u011funluq sertifikat\u0131 m\u00fc\u015ft\u0259ril\u0259r t\u0259r\u0259find\u0259n ir\u0259li s\u00fcr\u00fcl\u0259n t\u0259klif v\u0259 \u015f\u0259rhl\u0259rin diqq\u0259tl\u0259 ara\u015fd\u0131r\u0131lmas\u0131n\u0131, el\u0259c\u0259 d\u0259 \u015fikay\u0259tl\u0259r\u0259 bax\u0131lmas\u0131 prosesinin davaml\u0131 t\u0259hlilini t\u0259min ed\u0259n \u015firk\u0259tl\u0259r\u0259 verilir.<\/p>\n\n\n\n

7\/24 abun\u0259\u00e7il\u0259rin sor\u011fular\u0131n\u0131 q\u0259bul ed\u0259n Azercell-in Telefon M\u0259rk\u0259zin\u0259 *1111 q\u0131sa n\u00f6mr\u0259si, el\u0259c\u0259 d\u0259 (012) 4904949 (Fakturas\u0131z X\u0259tt abun\u0259\u00e7il\u0259ri \u00fc\u00e7\u00fcn) v\u0259 (012) 4905252 (Faktural\u0131 X\u0259tt abun\u0259\u00e7il\u0259ri \u00fc\u00e7\u00fcn) \u015f\u0259h\u0259r n\u00f6mr\u0259l\u0259ri vasit\u0259sil\u0259 m\u00fcraci\u0259t etm\u0259k m\u00fcmk\u00fcnd\u00fcr.<\/p>\n","protected":false},"excerpt":{"rendered":"

Azercell-in Telefon M\u0259rk\u0259zi ilk yar\u0131m ild\u0259 3 milyon z\u0259ng q\u0259bul edib \u201cBa\u011flant\u0131n\u0131 asanla\u015fd\u0131r\u0131r, h\u0259yat\u0131 daha dol\u011fun edirik\u201d strateji m\u0259qs\u0259din\u0259 sadiq qalan lider mobil operator daxil olan m\u00fcraci\u0259tl\u0259ri operativ v\u0259 effektiv \u015f\u0259kild\u0259 cavabland\u0131rma\u011fa v\u0259 m\u00fc\u015ft\u0259ril\u0259r\u0259 \u0259l\u00e7atan…<\/p>\n","protected":false},"author":2,"featured_media":2504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25720"}],"collection":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25720"}],"version-history":[{"count":1,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25720\/revisions"}],"predecessor-version":[{"id":25721,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/posts\/25720\/revisions\/25721"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=\/wp\/v2\/media\/2504"}],"wp:attachment":[{"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rockvell.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}